Over-the-counter money transfer in Kassagirot, in collaboration with MoneyGram


The service relates to sending money or receiving money from a named person, usually located in another country through MoneyGram’s worldwide network of agents.


ClearOn is responsible for personal data for this service.


Personal data processed
Swedish personal identification number or birth date, name, address, identity document information, phone number, recipient name, and e-mail.

Grounds for processing
1. In order to meet ClearOn’s contractual obligation with the consumer regarding the requested service.
2. Upon completion of processing of the transaction, personal data must be stored for 5 years at ClearOn according to Act (2017: 630) regarding measures against money laundering and terrorism financing.

Information obtained from other party 
Address details for customers with Swedish personal identification numbers    are retrieved from the public records register.

Data transferred to another party
Payment information is transferred to MoneyGram AB in the United States in order to be able to perform the transfer. The transaction details will be available at the time of the withdrawal at the MoneyGram agent or at the bank in the recipient country where the transfer is made. Personal data may be transferred to another party in Sweden if necessary to comply with statutory requirements, such as money laundering checks or checks against international sanctions and PEP lists.

Consent of Customer
The customer needs to agree that personal data is processed and stored as above and specifically that personal data needs to be processed outside of the EU in order for the task to be performed. Information about personal data management is available in the customer terms of the Money-Gram service and in the price list of the agent.

Clearing of personal data
When the statutory time of storing the transaction is reached, data stored is deleted automatically. Before that time is reached, “the right to be forgotten” does not apply.