Reward, compensate, and strengthen your customer relationships

Create positive customer experiences

Whether you want to reward loyal customers, recognize employees, or provide compensation for complaints, we have proven, appreciated solutions.

Whether you want to reward loyal customers, recognize employees, or provide compensation for complaints, we have proven, appreciated solutions.

Group of people lined up against a light background
Group of people lined up against a light background

What do you want to achieve?

Compensate & build trust

Handle complaints, disruptions and customer cases quickly with solutions that help you win back trust.

Build long-term loyalty

Build long-term relationships through rewards and offers that keep customers coming back.

Reward customers & employees

Show appreciation with gift cards, gifts and incentives that strengthen relationships and create positive experiences.

Parent and child with a shopping trolley in a store aisle

Why customer care & incentives matter

Show appreciation that makes an impact

By recognizing and rewarding your customers in a genuine way, you create positive experiences that strengthen the relationship. This can range from a simple thank you to targeted offers – the important thing is that the customer feels seen and valued.

Turn dissatisfaction into trust

When something goes wrong, quick and genuine compensation is crucial. By offering relevant compensation the moment a problem arises, you can turn a negative experience into trust – and keep the customer instead of losing them.

Build loyalty over time

Loyalty isn't built overnight, but through recurring positive interactions. With the right tools for customer care and incentives, you can create a relationship that evolves over time, where the customer consistently chooses your brand.

Easy to distribute and track

Clearon's platform makes it easy to send out coupons, gift cards, and rewards, while allowing you to track results in real time. You can see exactly how your campaign is performing and adjust your efforts along the way.

How it works

From strategy to results

Whether you want to launch a new product, increase sales, or strengthen relationships with existing customers, we help you find the right approach.

Contact us
1
Identify the need

Are you starting by rewarding loyal customers, looking to recognize employees or handle customer cases where compensation is needed? We help you define the purpose and desired outcome.

2
Choose the right incentives

Based on the target audience and the situation we choose the right solution – for example, gift cards, digital vouchers, customer compensation, or other types of rewards.

Parent holding a child in a grocery store
3
Distribute the reward

Send compensation and rewards digitally or physically in a way that is simple for both you and the recipient.

4
Create a positive experience

The recipient receives a valued reward or quick compensation that strengthens the relationship and builds trust in the brand.

Group of people standing against a light background
5
Build long-term relationships

By showing appreciation At the right moment, you can increase loyalty, strengthen the customer experience, and create more reasons to choose you again.

FAQ

FAQs about Customer Care & Incentives

Do you have any questions?

Don't hesitate to reach out to us with your unique needs. We have been working with coupon solutions since 1968 and are happy to share our experience.

How quickly can we get started with customer care and incentive campaigns?

Fairly quickly – as soon as you have signed the agreement, Clearon helps you with an onboarding that usually takes around an hour. After that, you top up your account and can immediately start sending gift cards and vouchers to customers or employees.

Can we send both physical and digital vouchers?

Yes. Digital vouchers are sent directly to the recipient's mobile phone or email, and the validity period starts from the day the voucher is sent. You can also order printed vouchers from Clearon if you want a physical voucher – in that case, however, the validity period must be set in advance for the entire print run.

Where can recipients redeem their vouchers?

The vouchers can be redeemed in more than 5,000 grocery and convenience stores across Sweden, for example ICA, Coop, Hemköp, Willys and City Gross, thanks to Clearon's partnerships with several of the country's largest store chains.

Do we need technical expertise to use the service?

No. Clearon's platform for customer and employee care is built to be simple and easy to use, and no technical expertise is required to get started or to send vouchers.

How does pricing work for a customer care or incentive campaign?

Together with your customer representative, Clearon reviews which pricing model best suits your needs. You pay a subscription fee for access to the platform, and after that only for what is actually redeemed and for distribution via SMS or email.

How can we use coupons to handle complaints?

When handling a complaint, you can easily compensate the customer with a digital coupon sent directly via SMS or email. The coupon can give the customer a new product or a value of your choice to use on their next purchase.

With Clearon's solution for customer compensation you avoid manual handling and can create a quick and smooth flow from complaint to compensation. At the same time, the customer gets an easy way back to the store and your brand.

What are the benefits of digital customer and staff care compared with physical solutions?

Digital compensation can be sent in real time, is more environmentally friendly and cost-effective than physical handling, and provides full traceability of redemption so that you can easily follow up the results of the campaign.

Are customer care and incentives only for customers, or for staff too?

Both. Good customer care also means taking care of your staff – for example with a Glasscheck before the summer or a voucher before Christmas. The same vouchers and gift cards work for both customer and staff rewards.

Popular products

We offer a wide range of digital and physical products that help you achieve your goals and deliver measurable results that make a real difference.

View all products
Sverigechecken in both printed form and as a digital voucher on a mobile phone

Sverigechecken

Gives the recipient the freedom to choose

Suitable for:

Corporate gifts

Customer rewards

Loyalty and appreciation

Glasscheck in both printed form and as a digital voucher on a mobile phone

Glasscheck

A simple, well-loved way to give a little extra

Suitable for:

Summer and event gifts

Staff appreciation

Customer and partner incentives

Hand holding up a mobile phone showing a digital gift card

Digital gift card

A fast, flexible digital gift for rewards, incentives and customer activation

Suitable for:

Employee rewards

Incentive programmes

Customer loyalty & activation

Hand holding up a physical gift card

Physical gift card

Show appreciation with a physical gift the recipient can easily use

Suitable for:

Gifts to customers

Rewards for employees

Relationship-building activities

Talk to us

We have over 6 decades of experience in the Swedish retail environment, and we are happy to listen to your unique needs to find your optimal solution.

We have over 6 decades of experience in the Swedish retail environment, and we are happy to listen to your unique needs to find your optimal solution.

Two people talking in a grocery store