Hand holding up a Värdeavi
Värdeavier

Värdeavi

Payment of reimbursements & refunds

Värdeavi is the foundation for fast, traceable reimbursements to consumers – a reassuring payment tool that Clearon manages and clears across its entire store network. As part of Clearon's compensation and customer care solutions, Värdeavi offers a well-known and reliable channel for payouts when speed and consumer trust are critical.

Suitable for:

Customer reimbursements

Refunds

Payouts to private individuals

What do you want to achieve?

Compensate & build trust

Handle complaints, disruptions and customer cases quickly with solutions that help you win back trust.

Ensure correct transactions

Check validity and reduce errors with secure verification in every transaction.

Accept coupons & Värdeavi

Handle all types of coupons and gift cards at the checkout through Clearon's nationwide network.

Värdeavi

FAQ

Do you have any questions?

Don't hesitate to reach out to us regarding your unique needs. We have been working with the retail industry since 1968 and are happy to share our experience.

What is a Värdeavi?

A Värdeavi is a payment order issued by Bankgirot, PlusGirot, Swedbank or Sparbankerna, for example for a tax refund, an insurance payout or a refund from a subscription. With the Värdeavi, the recipient can pay in store or redeem it for cash at a large number of store chains across Sweden.

Where can I redeem my Värdeavi?

A Värdeavi can be redeemed at a large number of store chains throughout Sweden, every day between 06:00 and 23:00. So you do not need to visit a bank branch – you can simply go to one of the connected stores, even in the evenings and at weekends.

What do I need to bring to redeem a Värdeavi?

You need to show valid Swedish ID to redeem a Värdeavi. If someone else redeems the Värdeavi for you, that person needs to bring both their own ID and yours. Värdeavi notices from Swedbank can only be redeemed by the person the Värdeavi is issued to.

My Värdeavi doesn't work or seems to have expired – what should I do?

If your Värdeavi has expired or cannot be redeemed, contact the company that issued it, for example Bankgirot, PlusGirot, Swedbank or Sparbankerna, for help and new instructions.

Can I get cash for my Värdeavi?

Yes, you can redeem your Värdeavi for cash in store, up to SEK 2,000 or the amount the store has available in the till. You can also choose to use the Värdeavi as payment for your purchases, or a combination of both.

Can I get the money from my Värdeavi paid directly into my bank account?

Yes, thanks to a partnership with Pressbyrån and 7-Eleven, you can now also deposit the amount directly into your bank account via Swish – a convenient alternative to withdrawing cash in store.

Can someone else redeem my Värdeavi for me?

Yes, you can send a representative to redeem the Värdeavi on your behalf. The representative must then bring both their own ID and your ID, except for Värdeavi notices from Swedbank, where this requirement does not apply.

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Talk to us

We have over 6 decades of experience in the Swedish retail environment, and we are happy to listen to your unique needs to find your optimal solution.

We have over 6 decades of experience in the Swedish retail environment, and we are happy to listen to your unique needs to find your optimal solution.

Two people talking in a grocery store