The service allows consumers to receive retroactive compensation for a completed action (e.g., a specific number of purchases of a product). The service is used by brand owners in stores or online through various marketing activities, such as via the internet or social media.
The company that ordered the campaign is the data controller. Questions regarding the processing of personal data should be directed to the data controller.
Clearon acts as a data processor for this service.
The personal data processed consists of the participating consumers' contact details, such as name, address, mobile number, or email. In some cases, the consumer's account number for the deposit of compensation may also be processed.
1. To fulfill Clearon’s contractual obligations to the client regarding the campaign in question.
2. After processing is completed, the transaction containing personal data is retained in Clearon’s system for 30 days after the expiry date of the value carrier (e.g., coupons and gift cards). The basis for this processing is Clearon’s legitimate interest in being able to follow up on transactions and, for example, handle complaints.
In cases where the campaign is ordered by a company, the ordering company may provide Clearon with the participants' contact details.
In cases where campaigns result in deposits to an account, the recipients' account numbers and deposit amounts will be transferred to the Swedish banking system. Collected data will not be used for any purposes other than those described above.
The customer must be aware that personal data is processed and stored as described above; otherwise, the assignment cannot be accepted. Information regarding personal data processing is available through the client to Clearon.
Once the established retention period for the transaction has been reached, stored personal data is automatically deleted.