Woman drinking milk next to a carton of Arla Ko Eko with a competition offer
Customer testimonial

Time-saving and hassle-free – how Arla Ko Eko handled its autumn campaign

An interactive competition combined with a physical in-store discount. By letting Clearon run the entire campaign, from design to prize distribution, Arla Ko Eko saved both time and internal resources.

Challenges

Create visibility both digitally and in store

Manage a campaign with many moving parts – competition, coupon, prize dispatch

Free up internal resources by avoiding the need to coordinate several suppliers

Make it easy for consumers to take part and take advantage of the offer

Goal

Increase the visibility of Arla Ko Eko at the dairy shelf

Drive participation in the digital competition

Offer a smooth end-to-end solution with no extra administration for Arla

Create a seamless experience between the digital competition and the physical coupon

Strategy

An end-to-end solution from start to finish

"It's incredibly convenient for us to get an end-to-end solution all the way from start to finish. It saves us resources in terms of time," says Magdalena Palmberg, Brand Manager for Arla Ko Eko. "Alongside broader communication such as TV and social media, it's very important for us to be visible in store, because that's where, at the dairy shelf, the final choice is actually made."

Solution

Magdalena Palmberg, brand manager for Arla Ko Eko, in a campaign image for Arla's organic range

A digital competition and a physical coupon combined

The campaign was built on Clearon's Engage service: consumers bought two Ko Eko products, uploaded their receipt digitally and competed for gift cards from Naturkompaniet. In parallel, there was a physical discount coupon on Arla's organic cheeses, promoted via QR codes on in-store materials and social media.

One supplier all the way

"It gives customers great peace of mind and takes a load off them when we at Clearon are involved all the way, as an end-to-end supplier, and handle everything from designing the campaign and redemption to selecting the winners and sending out the prizes," says Alexandra Sjöberg, Digital Project Manager at Clearon and responsible for Arla Ko Eko's campaign.

Results

Magdalena Palmberg, Arla
"It's really convenient for us to get a complete solution all the way from start to finish. It saves us resources in the form of time."
Magdalena Palmberg, Arla

A smooth campaign with no extra administration

By letting Clearon handle the whole chain – from campaign development and coupon redemption to selecting winners and sending out prizes – Arla Ko Eko was able to run a campaign that combined digital activation with in-store visibility, without straining internal resources. "We're very happy to be able to get help from Clearon with the whole package," says Magdalena Palmberg.

3 success factors

1
An end-to-end solution from start to finish

By letting Clearon handle the entire campaign, from design to prize distribution, Arla saved valuable time and internal resources.

2
A combination of digital and physical

A digital competition via Engage was combined with a physical in-store coupon, creating several touchpoints with the consumer.

3
Visibility where the decision is made

Through visibility at the dairy shelf, consumers were reached exactly where the final choice is actually made.

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