Burger and a bottle of Pepsi Max
Customer testimonial

Pepsi Max achieved over 50% redemption with digital samples

Sampling is crucial for getting new consumers to taste Pepsi Max. But handing out physical samples takes both time and staff. Through digital sampling, the brand found an effective complement – with a redemption rate of over 50%.

Challenges

Traditional sampling takes time and staff

Reach consumers wherever in the country they live

Find a way to keep sampling despite pandemic restrictions

Create a digital solution that still feels like a real tasting

Goal

Complement traditional sampling with a digital solution

Reach more consumers across the country

Achieve a high redemption rate on the coupons distributed

Link sampling to relevant contexts, such as sponsored events

Strategy

A response to the limitations of the pandemic

"For us, everything is about taste, and we know we have the best taste on the market," says Nina Sidenå, Sr Commercial Manager Pepsi at Carlsberg Sverige. "It started during the pandemic, when restrictions made it difficult to hand out samples."

Solution

Digital sampling on social channels

Consumers could click a link in an ad, enter their mobile number and receive a digital coupon for a free bottle of Pepsi Max to collect at their nearest store.

"A big advantage of digital sampling is that everyone, wherever they live, can take part in the campaign and get to taste Pepsi Max," says Nina.

Linked to relevant contexts

"We've run this in several rounds, including in connection with our sponsorship and the final of Masked Singer Sverige," says Nina.

Results

Nina Sidenå, Pepsi Max
"It was very popular and we achieved a redemption rate of over 50%."
Nina Sidenå, Pepsi Max

Redemption of over 50%

"It was very popular, and we got a redemption rate of over 50%," says Nina Sidenå. The result shows that digital sampling can be at least as effective a way of reaching new consumers as traditional in-store tasting.

3 success factors

1
Digital solved a practical problem

When the pandemic put a stop to physical sampling, a digital solution became both a necessary and an effective alternative.

2
Nationwide reach

Unlike physical sampling at selected locations, the digital campaign could reach consumers across the whole country.

3
High redemption through the right context

By linking the campaign to relevant events, such as Masked Singer Sverige, a redemption rate of over 50% was achieved.

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