Store employee in a Coop store
Customer testimonial

Coupons are rock'n'roll

Almost 40 years in the grocery trade have taught Mickey Dahl one thing: coupons make the shelf come alive. The store owner at Coop Tyresö Centrum explains why he sees nothing but benefits in working with coupons.

Challenges

Create life and movement on the shelf

Increase sales for entire product displays, not just individual items

Reduce the administrative burden of handling printed coupons

Keep coupons relevant in a modern, digital store environment

Goal

Use coupons to make the shelf come alive

Increase sales in meal displays

Simplify coupon handling in store

Keep building the store's reputation through an active customer focus

Strategy

Meal displays with coupons

"I lose nothing by using coupons, I only gain from them," says Mickey Dahl, store owner at Coop Tyresö Centrum. The store works with meal displays – pallets that combine products from different suppliers into a complete meal. When a coupon is placed on one or more products in such a display, sales increase for the whole display.

Solution

Hand taking a coupon from the shelf edge

Coupons make the shelf come alive

"I've always liked working with coupons," says Mickey. "Coupons make the shelf come alive! Coupons are rock'n'roll – not everything in a store can be clinical."

Easier handling with digital coupons

"Today, coupons are super easy because we don't have to deal with any physical handling," says Mickey.

Results

Mickey Dahl, Coop Tyresö Centrum
"Coupons are rock'n'roll – not everything in a store can be clinical."
Mickey Dahl, Coop Tyresö Centrum

A win for the whole display

By linking coupons to meal displays, sales increase for the whole display, regardless of which individual item carries the coupon. Digital coupons have also made handling considerably easier compared with the physical handling of the past – a clear example of how coupons can create gains for both supplier and retailer.

3 success factors

1
Meal displays as a sales engine

By combining products from several suppliers into a complete meal, a single coupon increases sales for the whole display.

2
Easier handling with digital coupons

Digital coupons have eliminated physical handling and made it easier for the store to work with offers.

3
Experience that builds confidence

Mickey Dahl's almost 40 years in the industry lend weight to the insight that coupons create value with no downside for the retailer.

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